Manager As CoachSM

Proven to develop coaching competencies - designed for people managers

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Manager As CoachSM is a 4-month program that supports managers as they develop, hone, and practice coaching to engage, inspire, and lead associates.

  • MAC develops managers’ ability to coach

  • MAC mirrors coaching in that managers are responsible for their learning; change takes place over the 4-month program; and practice re-enforces the learning

  • Understanding how the brain works forms a foundation for changes in behavior and new learning

  • Peer coaching provides support for learning and change

  • MAC has a light footprint: 3-hour group coaching sessions occur every 3 weeks; in between, managers practice and learn on their own and with peer coaches for another three hours.
  • MAC uses best-in-class and latest leadership materials, textbooks, and assessments
  • MAC transforms organizations into coaching culture

 


MANAGER AS COACHSM CASE STUDY

GOAL DERAILER ROLE OF COACHING RESULT
Increase associate accountability and decrease associate turnover in production environment Leaders lacked communications skills and were used to operating in a directive style; leaders spent more time on special projects and meetings rather than connecting with and developing associates Leaders participated in 4-month Manager As CoachSM program and learned how to coach through practice in group coaching sessions and on the job with associates and peer coaches Associate engagement scores jumped between 10 and 30 % when their managers completed Manager As CoachSM

   

  

MANAGER AS COACHSM CASE STUDY

GOAL

Increase associate accountability and decrease associate turnover in production environment

 

DERAILER

Leaders lacked communications skills and were used to operating in a directive style; leaders spent more time on special projects and meetings rather than connecting with and developing associates

 

ROLE OF COACHING

Leaders participated in 4-month Manager As CoachSM program and learned how to coach through practice in group coaching sessions and on the job with associates and peer coaches

 

RESULT

Associate engagement scores jumped between 10 and 30 % when their managers completed Manager As CoachSM